Easier IT for Every Industry 

What does all-inclusive mean?

To put it simply, your customized IT ecosystem is managed by one
vendor, on one platform, for one monthly fee. That includes:

  • Servers & Unlimited Storage:Business/active directory, dedicated email exchange, file and app servers, private voice PBX, and infrastructure licensing
  • Cloud Desktops:Includes Microsoft Office licensing and unique specification options for varying employee needs
  • Connectivity:Fully managed and paid redundant data center internet and local site internet
  • Local Hardware:Complete site hardware refresh includes firewalls, managed POE switches, wireless access points, Windows 10 thin clients, and phone handset
  • Managed Security:An ever-evolving layered approach to security that meets industry compliance standards including 24/7 security operations center and Data Loss Protections (DLP) consultation
  • Unified Communications Suite:Email archive, secure file sharing, collaboration tools, and unified communications including video conferencing, soft phone, and chat
  • Avatara Connect:Anywhere access to cloud desktop, soft phone, video, chat, remote files, and SSO web apps; custom dashboard reporting at a glance
  • Artificial Intelligence:Ava, our proprietary self-healing Artificial Intelligence, offers automated proactive support, pre-support engagement diagnostics, anomaly monitoring, and user productivity tips
  • US-based Support: Available 24/7 via phone, text, or chat; based right here at the Avatara HQ
  • Customer Portal: Track cases, orders, and projects; change management and real-time resource manager; billing detail; customer satisfaction surveys; security risk metrics; user productivity metrics
  • Disaster Recovery: Site and device independent, 30 days of operational backups
  • Predictable Pricing Model: Supported and delivered in an all-inclusive per user per month pricing model

Top 3 Reasons Companies Choose Avatara

1) For Security & Compliance

Top 3 Reasons Companies Choose Avatara

1) For Security & Compliance

2) To Simplify & Scale Their IT Model

3) To Solve a Business Problem (e.g., better mobility, hardware purchase for ERP, increased support CMMC Mitigation)